Refund and Returns Policy
At Isha Creation, each piece is meticulously handcrafted. While minor variations add charm, we seek to ensure your satisfaction.
Returns & Replacements
- Only applicable if a wrong item is delivered.
- Items must be unused, in original condition and packaging, with all tags intact.
- Personalized products, or those with visible wear, cannot be returned or exchanged.
How to Request a Return
Within 24 hours of delivery, email support@ishacreation.com (Mon–Fri, 9 AM–5 PM IST) with:
- Order number
- Delivery address
- Reason for return
- Photos of the product
Refunds
- If stock is available, we’ll replace the wrong item at no extra cost.
- If unavailable, we’ll issue a refund to your original payment method in 5 to 7 working days.